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Privacy Policy

A legal disclaimer

Privacy Policy for Superior Roofing and Exteriors

Effective Date:  May 27, 2023

At Superior Roofing and Exteriors, accessible from www.commroofpro.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Superior Roofing and Exteriors and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you.

Personal Data

While using our website, especially when requesting a roofing estimate, consultation, or filling out a contact form, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • First name and last name

  • Email address

  • Phone number

  • Business/Company name (for commercial property management clients)

  • Property address (for roofing inspections and service delivery)

  • Any project details or messages you submit through our forms

Usage Data and Cookies

We may also collect information on how our website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. We use cookies and similar tracking technologies to track the activity on our website and hold certain information to improve user experience.

2. How We Use Your Information

Superior Roofing and Exteriors uses the collected data for various purposes:

  • To provide, operate, and maintain our website and services

  • To schedule roofing inspections, provide accurate project estimates, and execute contracts

  • To notify you about changes to our services or project timelines

  • To provide customer support and follow up on inquiries

  • To send periodic promotional emails, newsletters, or text messages regarding new services, special offers, or seasonal maintenance tips (you may opt-out at any time)

  • To monitor website usage and detect, prevent, and address technical issues

3. Sharing and Disclosure of Information

We value your privacy and do not sell, trade, or rent your personal identification information to third parties. We may share your information only under the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., email marketing platforms, CRM systems, or scheduling software). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means (such as SSL encryption) to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain data protection rights regarding your personal information, including:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to withdraw consent: If you have given consent for us to process your data (such as signing up for marketing text messages or emails), you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for their content or privacy practices.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this document. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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